At Olliver Grey, accessible at www.ollivergrey.com, the privacy of our visitors, retailers, customers, and business contacts is important to us. This Privacy Policy explains what information we collect, how we use it, and the rights you may have regarding your personal information.
If you have any questions or require more information about this Privacy Policy, please contact us at:
Olliver Grey
18 Dufflaw Road
Toronto, ON, M6A 1C8
Canada
Phone: 416-593-0242
Email: info@ollivergrey.com
This Privacy Policy applies to information collected through our website and related online activities. It does not apply to information collected offline or through channels other than this website, except where specifically stated.
Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
Information We Collect
The personal information we ask you to provide, and the reasons we ask for it, will be made clear at the point where we request your information.
We may collect personal information when you:
- Contact us through the website
- Submit a retailer inquiry or new retailer application
- Request access to retailer resources or product information
- Subscribe to emails or marketing communications
- Schedule an appointment, meeting, or introduction call
- Communicate with us directly by email, phone, or form submission
The information we may collect includes:
- Name
- Company name
- Email address
- Phone number
- Mailing or business address
- Retail store information
- Message contents and attachments you choose to send
- Any other information you voluntarily provide
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website
- Respond to inquiries from retailers, customers, and business contacts
- Process retailer applications or account requests
- Provide information about Olliver Grey collections, product availability, new styles, appointments, shows, and special offers
- Communicate with you for customer service, sales, marketing, or business purposes
- Improve and personalize our website and communications
- Understand how visitors use our website
- Protect against fraud, misuse, or unauthorized activity
- Maintain business records and comply with applicable legal obligations
Email Communications
If you provide your email address, we may use it to send you information about Olliver Grey, including product updates, availability, new collections, retailer opportunities, appointments, industry shows, and promotional offers.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our emails or by contacting us directly at info@ollivergrey.com.
Log Files
Like many websites, Olliver Grey uses standard log files. These files may log visitors when they visit the website. The information collected may include internet protocol addresses, browser type, Internet Service Provider, date and time stamp, referring and exit pages, and the number of clicks.
This information is used to analyze trends, administer the website, track visitor movement on the website, and gather general demographic information. This information is not intended to personally identify individual visitors.
Cookies and Website Technologies
Olliver Grey may use cookies and similar technologies to improve the visitor experience on our website. Cookies may store information such as visitor preferences and the pages accessed or visited on the website.
This information may be used to optimize the website experience, understand website traffic, and improve our content, layout, and communications.
You can choose to disable cookies through your browser settings. More detailed information about cookie management can usually be found in your browser’s help or settings section.
Third-Party Services
Our website may use third-party services to help operate the website, analyze website traffic, manage communications, or support business functions. These third-party providers may collect information according to their own privacy policies.
Olliver Grey does not control the privacy practices of third-party websites or services. We recommend reviewing the privacy policies of any third-party websites or services you access through our website.
Advertising and Analytics
Olliver Grey may use analytics or marketing tools to better understand website performance and visitor engagement. These tools may use cookies, pixels, or similar technologies to collect information such as browser type, pages visited, time spent on pages, and general location information.
If we use advertising or remarketing tools, third-party vendors may use cookies to show relevant ads based on your previous visits to our website or other websites. You may be able to opt out of personalized advertising through your browser settings or through the privacy settings provided by those third-party platforms.
Third-Party Links
Our website may contain links to third-party websites, including retailer portals, social media platforms, press links, partner websites, or external resources.
This Privacy Policy does not apply to third-party websites. We are not responsible for the content, security, or privacy practices of any third-party site. We encourage you to review the privacy policies of those websites before providing personal information.
Data Protection Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to certain legal or business requirements
- Request that we restrict or stop processing your personal information
- Object to certain uses of your personal information
- Request a copy or transfer of your personal information, where applicable
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at info@ollivergrey.com.
We will respond to privacy-related requests within the time required by applicable law.
California Privacy Rights
If you are a California resident, you may have rights under California privacy laws, including the right to:
- Request disclosure of the categories and specific pieces of personal information collected about you
- Request deletion of personal information collected from you
- Request information about how your personal information is used or shared
- Opt out of the sale or sharing of personal information, where applicable
Olliver Grey does not knowingly sell personal information in the traditional sense. If this changes, we will update this Privacy Policy accordingly.
To exercise your California privacy rights, please contact us at info@ollivergrey.com.
International Visitors
Olliver Grey is based in Canada. If you access our website from outside Canada, you understand that your information may be processed in Canada or in other jurisdictions where our service providers operate.
By using our website or submitting information to us, you consent to the transfer and processing of your information in accordance with this Privacy Policy and applicable law.
Children’s Information
Olliver Grey does not knowingly collect personally identifiable information from children under the age of 13.
If you believe that a child has provided personal information through our website, please contact us immediately at info@ollivergrey.com, and we will make reasonable efforts to promptly remove such information from our records.
Data Security
We take reasonable steps to protect the personal information submitted through our website. However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Changes to This Privacy Policy
Olliver Grey may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
For questions about this Privacy Policy or how your information is handled, please contact:
Olliver Grey
18 Dufflaw Road
Toronto, ON, M6A 1C8
Canada
Phone: 416-593-0242
Email: info@ollivergrey.com